Shipping policy

Five Elements Energy – Shipping Policy

Thank you for shopping with Five Elements Energy. Each item is handcrafted with intention and care. Please review our shipping policy below.

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays). Because many of our products are made in small batches and may be energetically charged, processing times may vary slightly during high-volume or seasonal periods.

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Domestic (United States): 3–7 business days

  • International: 7–21 business days (depending on destination and customs processing)

Delivery times are estimates and not guaranteed.

Shipping Carriers

We ship using trusted carriers such as USPS, UPS, or other major shipping providers. Carrier selection is based on order size, weight, and destination.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Shipping Delays

Five Elements Energy is not responsible for delays caused by:

  • Postal carrier delays

  • Weather conditions

  • Customs processing (for international orders)

  • Incorrect or incomplete shipping addresses provided by the customer